Regulatory framework
General information
List of postal codes and post offices of Ukraine
Information about contact details of JSC "Ukrposhta"
List of post offices
Information about international money transfers
Data on the company's income by counterparties, groups of goods/services and natural indicators
Draft Law of Ukraine “On Amendments to Some Laws of Ukraine on Further Development of the Postal Service Industry”
Law of Ukraine “On Amendments to Certain Laws of Ukraine on Further Development of the Postal Service Industry”
Explanatory Note to the Draft Law of Ukraine “On Amendments to Certain Legislative Acts of Ukraine on Further Development of the Postal Service Industry”
Comparative table of the Draft Law of Ukraine “On Amendments to Certain Legislative Acts of Ukraine on Further Development of the Postal Service Industry”
Law of Ukraine “On postal service”
The Order of the Cabinet of Ministers of Ukraine of “On the National Postal Operator”
Decree of the Cabinet of Ministers of Ukraine on “On Approval of the Rules of Provision of Postal Services”
Regulations and regulatory terms for sending postal items
Regulations for the development and location of the postal network and mailboxes of the national postal service provider in the cities and the countryside
Anti-corruption program of JSC “Ukrposhta”
Law of Ukraine "On Payment Services"
The Order of the Ministry of Infrastructure of Ukraine as of 30.01.2015 №20 “On Approval of the Procedure of Using the Imprint on Remuneration of Letter post”
Constitution of the Universal Postal Union
General Regulations of the Universal Postal Union
Universal Postal Convention, Final Protocol
Postal Payment Services Agreement, Final Protocol
Regulations to the Convention, Final Protocol
Postal Payment Services Regulations, Final Protocol
Rules of distribution of printed periodicals
Procedure of distribution of prepaid printed periodicals
Procedure for inspection of items during their delivery to recipients at postal facilities of JSC "Ukrposhta"
Regulations on Organization and Delivery of Shipments, Periodicals to Legal Entities
Resolution of the Cabinet of Ministers of Ukraine of 08.09.2023 №958 "On Approval of the List of Attachments Prohibited for Sending in Postal Items and the Procedure for Removing Attachments Prohibited for Sending from Postal Items and Disposing of Them"
Name and location of the postal operator
Law of Ukraine “On Consumer Protection”
Consumer protection authorities
National Commission for the State Regulation of Electronic Communications, Radio Frequency Spectrum, and Postal Services (NCC)
Ministry of Infrastructure of Ukraine (MIU)
Procedure for conducting commercial activities and rules for commercial services in the consumer goods market
Rules for retail trade in food products
Rules for retail trade in non-food products
List of goods of proper quality that are not subject to exchange (return)
Information on compliance with legislation on combating money laundering
Useful links
Procedure for packaging postal items