General information

The founder and shareholder of JSC “Ukrposhta” is Ukrainian State represented by the Ministry of Infrastructure of Ukraine.

Ukrposhta activity is regulated by the Law of Ukraine “On postal communications”, other laws of Ukraine as well as regulations of the Universal Postal Union (where Ukraine started its membership in 1947).

Today Ukrposhta consists of 25 regional branches, Post Transportation Directorate, “Autotransposhta” and “Zelena Bucha” Learning Center.

We are one of the biggest companies in Ukraine: over 72 thousand employees daily accept, sort, transport, deliver, organize, analyze and serve our clients.

POST

> 11 000 post offices

Main post offices, mobile and stationary post offices countrywide

> 72 000 employees

Most of them are postmen, post office operators and sorting centers employees

> 3500 cars

One of the biggest fleets in Ukraine

> 50 products and services

Wide choice of services for individuals and business clients

Mission and values

Mission

Providing high quality mail service as well as financial and other public services.

Values
  • responsible attitude to each client;
  • ensuring high quality of services;
  • guarantee of reliability and efficiency.

We are the national postal operator in Ukraine and we are actively involved in the work of international organizations: the World Postal Union, the Association of European State Postal Operators PostEurop, the Regional Communication Community.

The main events of the company’s life

“Ukrposhta” was established on February 2, 1994, on the basis of the decision of the Cabinet of Ministers of Ukraine, as a separate state-owned structure. This decision was a result of the telecommunications industry reform (division into postal communications and telecommunications).

In July 1998, the association was reorganized into Ukrainian State Postal Service Enterprise “Ukrposhta”. Since 1999, it has been transformed into a unitary enterprise based on state ownership and belonging to the management of the Ministry of Infrastructure of Ukraine. This year, a new 5-digit postal indexing system was introduced in Ukraine.

From 2016, a new stage of development of Ukrposhta began. 95% of central management team members were replaced by new people. The changes also positively affected customer service and cooperation with partners. An effective employee motivation system has been created. Inefficient products and services were eliminated.

On March 1st, 2017 Ukrposhta became a public joint stock company. This corporatization procedure of a state enterprise became the shortest in the history of Ukraine — and lasted only 8 months. The Ministry of Infrastructure of Ukraine performs the functions of managing the corporate rights of the state, with a total nominal value of shares of UAH 6,518,597,000.

In the spring of 2017, Ukrposhta presented its new brand. From now, the main visual symbol of Ukrposhta is a postal horn, which underlines the symbols of the postal service, and at the same time transforms into a modern geolocation icon — pin.

In the autumn of 2017, Ukrposhta announced the placement of bonds with a total value of UAH 600 million in an amount of 6,000.

Ukrposhta became a member of the international payment systems Visa and Mastercard, as well as the national payment system “Prostor”.

The company is actively cooperating with the ProZorro system for public procurement and was awarded the “The Best in Procurement” prize. Ukrposhta was the first among state-owned enterprises to start renting real estate via ProZorro. Sales system.

Ukrposhta’s partners include the European Investment Bank, the European Bank for Reconstruction and Development, and the postal operators in Europe, Asia and the USA.

According to the results of 2017, thanks to the work of Ukrposhta as the national postal operator, Ukraine was ranked 33rd in the United Postal Union rating by postal development index (2IPD). Among the 173 posts of the world, the main post of Ukraine improved its performance and get 7 positions up.

In the spring of 2018, Ukrposhta obtained the license from the National Bank of Ukraine to transfer national currency without opening accounts. This enabled the company to provide cashless customer service by accepting payment cards.

In 2018, Ukrposhta for the first time involved the international auditor to conduct the financial audit.

Transforming Ukrposhta into a joint-stock company is an important step for the company. This procedure makes it possible to create a transparent efficient state-owned company of a new model, attract international investment for its development and, as a result, significantly improve the quality of work to meet the basic client needs.

says General Director of Ukrposhta Ihor Smilianskyi.