General information

JSC “Ukrposhta” is the only national postal operator in Ukraine.

Ukrposhta's network covers 100% of the territory of Ukraine (more than 27,000 settlements, except for the temporarily occupied ones).We provide postal, logistics, financial and trade services for individuals and business clients.

The founder and shareholder of JSC “Ukrposhta” is Ukrainian State represented by the Ministry of Infrastructure of Ukraine. Ukrposhta activity is regulated by the Law of Ukraine “On postal communications”, other laws of Ukraine as well as regulations of the Universal Postal Union (where Ukraine started its membership in 1947).

Today Ukrposhta consists of 24 regional branches, Post Transportation Directorate and “Autotransposhta”. We are one of the biggest companies in Ukraine: almost 50 thousand employees daily accept, sort, transport, deliver, organize, analyze and serve our clients.


> 27 000 settlements

Ukrposhta is present on 100% of the territory of Ukraine

≈ 50 000 employees

Most of them are postmen, post office operators and sorting centers employees

> 5300 cars

One of the biggest fleets in Ukraine

> 50 products and services

Wide choice of services for individuals and business clients

Mission, vision and values


To provide quality, simple and easily accessible services, erasing borders among people, countries, cities, and villages. Changing ourselves we are changing our country for the better.


To build the company, that makes every client’s life more comfortable while contributing to success of businesses, employees, and stakeholders. Company that Ukraine is proud of.

  • Success is cool! Each of us is responsible for success: personal team’s, company’s and country’s. This inspires us to achieve new wins and goals.
  • Change is a necessity. We understand the importance of changes in today’s dynamic world and ready to continuously develop and adapt ourselves to meet new reality and our customers’ expectations.
  • Honesty is easy. We have zero tolerance to corruption, theft, or fraud on any level of our organization. We value the trust of our colleagues, clients and partners and do everything to maintain it now and in the future.
  • Simplicity is our core. We want to be simple, accessible, and easily understood in our communications, products, and services. We strive to avoid complications, leaving just services, required, and appreciated by our clients.
  • We are a Team. There are thousands of us in the team. We are all different, but in our actions, we are guided by the common goal. We respect and support each other and ready to lead others by example.

The main events of the company’s life

  • Ihor Smilianskyi has been appointed by the Cabinet of Ministers as General Director of Ukrposhta.
  • The effective employee incentive system has been developed; inefficient products and services have been eliminated.
  • The first wave of computerization: 3,500 computers were purchased for regional offices.

  • Ukrposhta becomes a Public Joint Stock Company.
  • Ukrposhta presents a new identity: the main visual symbol of Ukrposhta is a postal horn which is transformed into a geolocation icon, pin.
  • Updating services: Ukrposhta Express, Ukrposhta Standard, Ukrposhta SmartBox.
  • New modern services: API, Personal account, SMS notification, messages on Viber, Facebook, Telegram and Viber chatbots, the option to pay for items by the recipient.
  • New financial products: card-to-card transfer, online payment for services, card-to-home transfer.
  • 279 new cars were purchased, which is more new cars than in the last 5 years.
  • Ukrposhta becomes a member of the international payment systems Visa and Mastercard and NPS Prostir.

  • March 2018 — Launch of the updated courier delivery service; the first office of the new format was opened in Kyiv.
  • April 2018 — The first stage of the computerization project for 240 rural offices.
  • April 2018 — Ukrposhta is granted a NBU license to transfer funds in national currency without opening accounts. Starting customer service via payment cards.
  • June 2018 — Pilot launch of mobile offices in Chernihiv region.
  • July 2018 — Launch of Ukrposhta mobile app for Android and IOS.
  • August 2018 — The first audit of the financial statements with the involvement of an international auditor was conducted at Ukrposhta following which the financial statements were recognized as meeting the requirements of International Financial Reporting Standards.
  • September 2018 — Ukrposhta started cooperation with ROZETKA, the largest online store in Ukraine.
  • November 2018 — Start of bank card payments: 5 thousand POS terminals were installed.

  • March 2019 — Ukrposhta starts delivering goods from the Violity online auction to 230 countries around the world.
  • June 2019 — Ukrposhta won 2 categories of the prestigious World Post & Parcel Awards 2019, for the first time in 20 years.
  • September 2019 — Ukrposhta launches accelerated delivery to the United States.
  • December 2019 — Ukrposhta, together with its partners, the private postal operator SMART Forwarding and the Polish company InPost, establishes a new channel for delivering parcels in 3-6 days from Poland to Ukraine.

  • March 2020 — Ukrposhta started delivering medicines.
  • March 2020 — Joining the global EMS accelerated delivery network.
  • May 2020 — Ukrposhta, together with Cainiao Network, launched cargo flights to Ukraine.
  • June 2020 — Ukrposhta paid record dividends for the entire history of the Company, namely: UAH 202.7 million for 2019.
  • November 2020 — Launch of the program for charter flights to the United States for fast and uninterrupted delivery of items.

  • March 2021 — Ukrposhta made the largest purchase in the market: 1,800 vehicles for the Mobile Offices project.
  • August 2021 — Start accepting e-passports in the Diia mobile app.
  • September 2021 — Starting development of a new automated logistics network. Contracts were signed for the construction of innovative sorting centres in Kyiv, Kharkiv, Dnipro and Lviv.
  • October 2021 — Ukrposhta opened Postage Stamp Alley.
  • October 2021 — Ukrposhta signed a contract for the supply of software for fixed and mobile post offices with Escher Group (IRL) Ltd, a world leader in the transformation of postal operators.
  • December 2021 — Ukrposhta ranked 2nd in the world in terms of international express delivery quality according to PwC rating.

  • March 2022 — The "Parcel from home" campaign was launched. A 70% discount was applied to sending postal items to Poland, Romania, Moldova, Hungary and Slovakia until the end of June. In total, more than 500 tons of parcels were delivered.
  • April 2022 — The “Railway Post” project was launched together with Ukrzaliznytsia.
  • April 2022 — 500,000 postage stamps "Russian warship, go...!" were sold out in record time. The new stamp became the most expensive lot at the Prozorro charity auction and was sold for UAH 4,000,000.
  • April 2022 — Ukrposhta resumed work in the liberated settlements of Kyiv region and Chernihiv region.
  • May 2022 — In partnership with Ukrzaliznytsia and the Ministry of Reintegration of the Temporarily Occupied Territories of Ukraine, the payment of financial assistance to Ukrainians evacuated from dangerous zones was organized.
  • May 2022 — Ukrposhta became the first postal company in the world with an online store on eBay. And already in November, during the eBay Exporter of the Year 2022 award ceremony, Ukrposhta received a Rising Star award.
  • June 2022 — Ukrposhta launched an official online store on Amazon.
  • July 2022 — The stamp "Good evening, we are from Ukraine" was issued, the most popular, because Ukrainians voted not only for the sketch, but also for the possible subject.
  • August 2022 — Ukrposhta and Poczta Polska signed a memorandum of understanding.
  • September 2022 — Ukrposhta became a logistics partner of the Made with Bravery project, created to popularize Ukrainian goods in the world.
  • September 2022 — The first "Dog Patron" charity postage stamps were issued.
  • September 2022 — Ukrposhta resumed work in the liberated settlements of Kharkiv Oblast.
  • September 2022 — Ukrposhta and the Red Cross began paying out one-off financial assistance in the de-occupied territories.
  • October 2022 — Ukrposhta resumed work in the liberated settlements of Donetsk region and Kherson region.
  • October 2022 — Ukrposhta, together with the International Organization for Migration, started paying out one-off financial assistance in the de-occupied territories.
  • October 2022 — Ukraine received a silver award at the PostEurop contest of sketches for the postage stamp "Peace is the highest value of humanity!”.
  • October 2022 — Ukrposhta was recognized as the "Service Provider of the Year" by the Parcel and Postal Technology International Awards 2022.
  • November 2022 — 2,000 parcels were sent to Kherson, parcels that could not be delivered before due to Russia’s full-scale invasion of Ukraine and the occupation of the city.
  • January 2023 — The company joined the nationwide program to replace incandescent light bulbs with energy-saving LEDs.
  • February 2023 — 650,000 Ukrainians voted for the best wartime postage stamp of Ukraine of 2022. The favourite one (198,000 votes) was "Russian warship, go...!".
  • February 2023 — On the occasion of the anniversary of the full-scale invasion, Ukrposhta issued a postage stamp "FCK PTN!", the sketch for which was the graffiti by the world-famous underground artist Banksy on the wall of a damaged building in the village of Borodyanka.
  • April 2023 — Ukrposhta launched the first automated sorting line for small parcels.
  • April 2023 — The 10-millionth parcel was delivered by Railway Post.
  • April 2023 — Ukrposhta presented a unique "Solidarity with Ukraine" exhibition of postage stamps issued by national postal operators of 15 countries in 2022 as a sign of support for our country.
  • April 2023 — Ukrposhta added 44 new trucks to its fleet.
  • May 2023 — To support Ukrainian veterans and entrepreneurs affected by the full-scale war, Ukrposhta launched an E-Export Intensive program with the assistance of the Ministry of Economy of Ukraine, the Ministry of Digital Transformation, the Office for the Development of Entrepreneurship and Export, the national project "Diia. Business" and the USAID Program "Competitive Economy of Ukraine". About 1,800 Ukrainians joined the project.
  • May 2023 — The new PRIME Small Packet service was launched to make sending shipments from Ukraine abroad cheaper and faster.
  • June 2023 — Ukrposhta announced a charity sale of the last 1,000 copies of the stamp block "Kherson Region" of the "Beauty and Greatness of Ukraine" series. There were plenty of people willing to join the initiative, and the stamps were sold out within a few hours. In October, the raised amount of UAH 500,000 was used to buy the most necessary items for the E. E. Karabeles Kherson Clinical Hospital.
  • June 2023 — Ukrposhta received three World Post & Parcel Awards 2023: "Philatelic Campaign", "Postal Operator" and "Industry Leadership".
  • July 2023 — The postage stamp "Russian warship, go...!" won the "philatelic Oscar", the grand prix of the international philatelic art award "Asiago" (Italy).
  • August 2023 — More than 39,000 Ukrainians joined writing an online letter to Ukraine on the occasion of the Independence Day.
  • November 2023 — For the first time in Ukraine, Ukrposhta introduced an electronic stamp — a new service for registered letters, thanks to which customers can order, download and print an electronic stamp in a few minutes using a regular printer at home or in the post office.
  • November 2023 — 1,000,000 orders placed in the Ukrposhta online store were delivered.
  • December 2023 — Ukrposhta handed over a donation of UAH 1,000,000 for the restoration of the National Literary and Memorial Museum of Hryhorii Skovoroda in Kharkiv Region.
  • December 2023 — Over the course of the year, Ukrposhta, together with the KSE Foundation, equipped five shelters for secondary education institutions with funds raised by selling the "FCK PTN!" postage stamp.
  • December 2023 — Ukrposhta donated UAH 1,500,000 raised by selling the "Dog Patron" postage stamp to support animal shelters.