FAQ on payment for post services

The tariff in the amount of UAH 3 (without VAT) provides the average cost of the packing service. Payment is made for the completion of the full range of packaging work by the personnel of the company (including inspection of enclosure, pasting, gluing of valves, dressing, sheathing, slotting of ventilation openings, etc.), and for any part thereof (according to clause 28 of art. 21 of Section II of the Tariffs for other postal services approved by the Order of “Ukrposhta” No. 660 as of 27.10.2008, clause 64 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).

Such postal items could be registered at the office specified in the relevant agreements, upon receipt of money for the provision of such service into its current account (according to clause 87 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09)

You can use a stamping machine. For this purpose, individuals and legal entities need to sign an appropriate agreement with Ukrposhta and make an advance payment (in accordance with clause 87 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).

Sold postal stamps, post blocks, stamped envelopes and postcards are not subject to return and exchange (in accordance with clause86 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).

Postal stamps issued by postal administrations of foreign countries are not used for payment of domestic and international postal items (in accordance with clause 85 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).

Postal stamps which have been removed from circulation, dirty, damaged, repaid in any way, cut from marked envelopes and postcards, as well as issued by postal administrations of foreign countries are not used for payment of domestic and international postal items (in accordance with clause 85 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).

Postal stamps are affixed on the address side of uninsured or registered postcard, letter, parcel at the top right, separately from each other (according to clause 84 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).

Postal stamps and international coupons for response are only used as a payment method when providing service for sending the letter post by the national postal service provider (according to clause 83 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).

International coupons for response are issued by the International Bureau of the Universal Postal Union (in accordance with clause 82 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).

There are following confirmations of payment for post services:

  • postal stamps affixed to letter post or printed in a typographic manner on postal envelopes, postcards;
  • state symbol prints made by stamping machines;
  • prints about the payment of post letter made by printing mean or otherwise.

(According to clause 80 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09)

Only the following items are sent free of charge:

  • uninsured letters weighing up to 20 grams and postcards sent and addressed by conscripts;
  • parcels with clothes of conscripts sent in due order established by military units;
  • literature for the blind persons (other than those carried by air).

Conditions for reducing the tariffs rate at the company are regulated by the Procedure of reducing the tariff rate for postal services which is one for all corporate clients (according to clause 79 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).

Services on sending the postcards, letters, parcels, literature for the blind persons, packages without declared value, parcels weighing up to 10 kilograms are universal services. Tariffs for universal postal services are regulated by the National Communications Regulation Commission of Ukraine.

Tariffs for other postal services are established by the postal operators in accordance with applicable law (according to clauses 76, (9), 77 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).

The possibility of payment for delivery by the recipient depends on the type of the item. Sending the letter and parcel are universal services, so they are paid by the customer at the time of ordering. At the time of ordering the services, sending the internal postal orders are also paid.

The cost of sending the parcel across Ukraine may be paid by the sender at the time of ordering the service or by the recipient of the item upon receipt of the parcel, if the sender indicated this when making the delivery.

Post pay postal orders may be paid by the sender or the recipient of the post pay items (according to the current procedures of “Ukrposhta Express”, “Ukrposhta Standard”, “Ukrposhta SmartBox”).

Postal services are paid in the national currency according to current tariffs (according to clause 75 of the Rules for the provision of postal services, approved by the Resolution of the Cabinet of Ministers of Ukraine No. 270 as of 05.03.09).