FAQ for money transfers

You can receive money orders via MoneyGram, Western Union international payment systems. MoneyGram order is paid in US dollar or Euro depending on the currency of the sender. Western Union order is paid in US dollar or Euro with the consent of the recipient it can be paid in local currency (UAH). You may receive an order in foreign currency ( US dollar or Euro), if amount of the order does not contain Euro cents.

Yes, you may receive an order in foreign currency (US dollar or Euro), if amount of the order does not contain Euro cents.

Orders from Bulgaria, Bosnia and Herzegovina, Armenia, Greece, Israel, Spain, Latvia, Lithuania, Morocco, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Turkey, Hungary, Switzerland can be paid in Euro.

Orders from Azerbaijan, Belarus, Vietnam, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan can be paid in US dollar.It is possible to send money via the system “Postal transfer”, MoneyGram and Western Union international postal systems (Regulation on carrying out transactions with currency values approved by the Ruling of the Board of the National Bank of Ukraine No. 2 as of 02.01.2019).

Postal orders in US dollar can be sent to Azerbaijan, Belarus, Vietnam, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan.

Postal orders in Euro can be sent to Bulgaria, Bosnia and Herzegovina, Armenia, Greece, Israel, Spain, Latvia, Lithuania, Morocco, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Turkey, Hungary, Switzerland.

(Regulation on carrying out transactions with currency values approved by the Ruling of the Board of the National Bank of Ukraine No. 2 as of 02.01.2019).

Please, note that postal order in foreign currency may not be available in all post offices. The current list of offices can be found at link.

You can transfer money both in Ukraine and in such countries as Azerbaijan, Belarus, Bulgaria, Bosnia and Herzegovina, Armenia, Vietnam, Greece, Georgia, Israel, Spain, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Morocco, Moldova, Poland, Portugal, Russia, Romania, San Marino, Serbia, Slovakia, Tajikistan, Turkmenistan, Turkey, Hungary, Uzbekistan, Czech Republic, Switzerland.

In accordance with the requirements of the Agreement signed with the Post of Russia and the acts of the Universal Postal Union, the orders are sent in US dollar and paid in the national currency of the destination country.

When forwarding transfer from Ukraine, the amount of order accepted in Ukrainian hryvnia is converted in US dollar at the rate of sale established by Ukrposhta at the date of order processing.

Upon receipt of the order in Russia, its amount from US dollar shall be converted into Russian ruble at the rate of purchase of US dollar established on the date of receipt of the order by bank serving the Post of Russia.

While transferring the order to Ukraine, the Post of Russia converts amount of the order received in Russian ruble to US dollar at the rate of sale of US dollar established on the date of receipt of the order by bank serving the Post of Russia.

Upon receipt of the order in Ukraine, its amount is converted from US dollar to Ukrainian hryvnia at the rate of purchase of US dollar established by Ukrposhta at the date of order processing. The orders in Russian ruble are not paid by Ukrposhta.

Sender of the order shall present the document as required by the Regulation on carrying out transactions with currency values approved by the Ruling of the Board of the National Bank of Ukraine No. 2 as of 02.01.2019.

When submitting a postal order for transferring to the Russian Federation, it is necessary to present a passport or a document replacing it, indicate the relevant data on the order form and confirm with a signature (according to the Regulation on postal order approved by the Order of “Ukrposhta” JSC No. 275 as of 31.05.2010 (as amended).