Courier delivery terms

Standard dispatch terms of universal postal items inside Ukraine (excluding post office days off)

Postal items Inter-urban dispatches Inside the region and between the regional centers of Ukraine (including Kyiv) Between district centers of different regions of Ukraine (including the cities of regional significance) Between other settlements in different regions of Ukraine
non-priority priority non-priority priority non-priority priority non-priority priority
Regular letter post (postcards, letters, postal packets, secogrammes) D+2 D+1 D+3 D+2 D+4 D+3 D+5 D+4
Registered letter post (postcards, letters, postal packets, secogrammes) D+3 D+2 D+4 D+3 D+5 D+4 D+6 D+5
Parcels without declared value up to 10 kg D+4 D+5 D+6 D+7

Standard terms for forwarding universal postal items within Ukraine (excluding post office weekends)

Postal items Inter-urban dispatches Inside the region and between the regional centers of Ukraine (including Kyiv) Between district centers of different regions of Ukraine (including the cities of regional significance) Between other settlements in different regions of Ukraine
non-priority priority non-priority priority non-priority priority non-priority priority
Letters and postal packets with declared value D+3 D+2 D+4 D+2 D+5 D+3 D+6 D+5
Parcels without declared value over 10 kg, parcels with declared value, direct-route containers D+3 D+4 D+5 D+6

D — the day of submission of items for shipment at the post office or lowering the regular letter in the mailbox before the start of the last seizure.

1, 2, 3, 4, 5 — the number of days during which the item shall be delivered.

Postal items delivered by courier are sent in terms corresponding to the “Courier delivery” terms.

Terms for forwarding electronic messages (from sender to addressee)

Within the city or between district centers:

  • “standard” electronic messages — up to 6 hours;
  • “urgent” electronic messages — up to 3 hours;
  • notification of delivery of electronic messages — up to 24 hours.

Between city and district center, between district centers:

  • “standard” electronic messages — up to 10 hours;
  • “urgent” electronic messages — up to 5 hours;
  • notification of delivery of electronic messages — up to 24 hours.

Between city and other locality:

  • “standard” electronic messages — up to 10 hours;
  • notification of delivery of electronic messages — up to 48 hours.

Note 1. Standard terms for forwardingelectronicmessagesfrom sender to addresseeis calculated from the moment of receiving the message from the sender in the office to the time of delivery of the message to the addressee and is counted in hours.

Note 2. The terms for electronic mail delivery and notification of delivery do not take into account the time during which the restricted post office did not work: night time and the time when electronic mails are not delivered according to the written statement of the addressee.

Note 3. The terms for electronic mail deliveries addressed to regional centers, without a specified city post office code increases by 1 hour.

Note 4. These deadlines apply only within Ukraine.

Postal items Kyiv Regional centers (excluding Uzhhorod) Regional centers: Uzhhorod District centers, cities of regional significance Other localities
National periodicals delivered within Ukraine and sent from Kyiv D+1 D+1 D+2 D+2 D+4
National periodicals delivered by branches to the settlements of the fixed area (if the printing is not centralized) D+1 D+1 D+1 D+3
National periodicals delivered by branches within Ukraine and sent from regional centers transiting through MHTD (Kyiv) D+2 D+3 D+4 D+4 D+5
Local periodicals (city, district, regional) D+1 D+1 D+1 D+1 D+3

Where, D — the day of submission of items with periodicals forshipment to the post office (the deadline — 20.00).

1, 2, 3, 4, 5 — the number of days during which the periodical shall be delivered to the sender.