Contact center work schedule

For individuals

You can get advice, clarifications or reference information by calling 0 800 300 545. Calls are received daily from 8:00 to 22:00. In the contact center you will receive comprehensive information about:

  • types of services and company services;
  • location and mode of operation of post offices;
  • сyour shipment or transfer;
  • rules for the provision of postal services;
  • current promotions.

Also, all the necessary information can be obtained by writing to us:

  • to social networks;
  • via chatbot in Viber, Telegram, Facebook Messenger;
  • to the email address ukrposhta@ukrposhta.ua

Track shipments, calculate the cost of delivery in Ukraine and abroad, use financial services, find out the branch index through the mobile application.

For legal entities

You can find out all the necessary information from your regional manager. Contact managers by link.