Contact center work schedule
For Individuals
You can receive consultations, explanations, or reference information by contacting us at ukrposhta@ukrposhta.ua. Requests are processed daily from 08:00 to 22:00.
You can obtain information about:
- the company`s services and offerings;
- the location and opening hours of post offices;
- shipments and money transfers;
- postal service regulations;
- promotions and special offers.
You can also contact us through:
- social media;
- Facebook Messenger.
Support via social media is available daily from 08:00 to 22:00.
For prompt assistance regarding export shipments, please submit your inquiries via the dedicated link.
You can also track shipments, calculate domestic and international delivery costs, use financial services, and find a post office postal code through the Ukrposhta mobile app.
For legal entities
Corporate clients can get advice, clarification or reference information at:
Consultations are available Monday to Friday 08:00 - 20:00 and Saturday 08:00 - 18:00.
You can also get consultations by writing to us at support-yo@ukrposhta.ua.
You can find out all the necessary information from your regional manager. Contact managers by link.