Ukrposhta has launched 266 mobile offices for 2,600 villages since the war began


Despite the war, Ukrposhta continues to reform postal services in villages and introduces mobile offices. Since the start of the war, 266 mobile branches of Ukrposhta have already started operating in 9 regions of Ukraine.

25 locations in Vinnytsa, Dnipropetrovsk, Zhytomyr, Ivano-Frankovsk, Lviv, Poltava, Ternopol, Khmelnitskyy and Kharkiv regions serve 2,600 settlements. Now 1.3 million residents of isolated villages receive all necessary services from the company.

So, at the beginning of May more than 100 mobile units started working in six oblasts. Mobile brigades left from Zhytomyr, Rogatyn in the Ivano-Frankivsk region, Monastyrysk in the Ternopil region, Novomoskovsk and Pavlograd in the Dnipropetrivsk region, Skole and Turki in the Lviv region, and Dunayivtsi in the Khmelnytsky region.

Earlier in April, Ukrposhta began routing mobile teams from Berezhan and Borshchiv in the Ternopil region and Zhydachiv, Chervonograd and Sambor in the Lviv region.

And in March mobile branches started serving from Novhorod-Volynskyi in Zhytomyr region, Busk and Drohobych in Lviv region, Yarmolynets in Khmelnytskyy and Vinnytsa, Khmelnyk, Kazyatyn in Vinnytsa region, and Pervomaisk in Kharkiv region. Mobile branches are an opportunity for residents to receive a wider range of services in the future (digital and banking services in every settlement of the country). And also - to perform the socially important function of delivering pensions and social benefits, especially in the territories that are temporarily occupied or active fighting. For example, Ukrposhta organized the work of mobile offices in the Sumy region through Poltava directorate, and in the Mykolaiv region, at a time when most of the region was occupied, through Kirovograd directorate. Such interchangeability is not possible when there are only stationary branches. And it is thanks to the travelling branches that Ukrposhta is almost the only company that has been able to provide services throughout Ukraine since the beginning of the war.

"The war has changed a lot of plans, but we should not stop the reforms undertaken earlier, because they are aimed at improving the Post's work and will allow us to provide a wider range of services to our customers. The work of Ukrposhta's mobile teams is especially important now. It may not be as tangible in calmer areas, but in regions where active hostilities are taking place, the role of mobile branches is invaluable. Because our workers can take pensions or social assistance to the highest mountains or the most remote villages, where bank branches have closed. People can also receive parcels, money transfers, and pay utility bills here.

And most importantly, in the newly liberated territories, where there is no Internet and light, thanks to mobile post offices Ukrposhta can literally deliver payments to pensioners, food, medicine or humanitarian aid the next day after permission from the military administration. When we started the mobile offices, of course, we were not preparing for war, but in the present conditions it is the best possible option, when the car was loaded, quickly drove to the customers, provided services and returned to the base point, instead of standing in one place under the gun. So thanks to the mobile units, nearly 1.3 million residents are now provided with the most essential services. As we planned - we continue the project of mobile branches, carrying out the most important mission - all the most remote villages of Ukraine and also the liberated territories will receive our services", - Igor Smelyansky, the General Director of Ukrposhta, noted.

As reported, the project of mobile offices started in Ukrposhta in 2018 from Chernihiv region. The project is financed by funds of Ukrposhta, as well as the EBRD investment of 33 million euros for the purchase and equipping vehicles of mobile post offices.