Client feedback

Ukrposhta supports the constitutional rights of citizens to apply with and get resolved consumer issues with Ukrposhta. You can apply personally or pre-register for an appointment with the company executives. The registration is made through the contact center of Ukrposhta by calling 0 800 300 545.

Reception schedule for citizens of Ukrposhta’s executives
Full name Title Days of personal reception
Ihor Smilianskyi Director General 1st Thursday of the month from 16:00 to 19:00
Liliia Bushina Deputy Director General for HR 2nd Thursday of the month from 16:00 to 19:00
Reception schedule for citizens in Ukrposhta’s directorates
Full name Title Days of personal reception
Vinnytsia Directorate
Volodymyr Shalovynskyi Director of the Directorate Every Monday of the month from 11:00
Volyn Directorate
Ivan Liusak Director of the Directorate Every Monday from 2:00 pm to 5:00 pm
Dnipropetrovsk Directorate
Dymytrii Lisieienko Director of the Directorate 1st and 3rd Thursday of the month
Donetsk Directorate
Vadym Shestopalov Director of the Directorate On the 2nd and 4th Monday of the month from 10:00 to 16:00
Zhytomyr Directorate
Dmytro Shulevskyi Director of the Directorate Every Monday from 4:00 pm to 6:00 pm
Zakarpattia Directorate
Serhii Kalii Director of the Directorate Every Monday from 5:00 pm to 6:00 pm
Zaporizhia Directorate
Yuliia Borovyk Director of the Directorate Every Thursday from 4:30 pm to 5:30 pm
Ivano-Frankivsk Directorate
Mykhailo Rudyi Director of the Directorate Every Wednesday from 1:00 pm to 3:00 pm
Kirovohrad Directorate
Serhii Protasov Director of the Directorate 1st and 3rd Thursday of the month from 14:00 to 17:00
Kyiv City Directorate
Artur Trokhymets Director of the Directorate Every Thursday from 2:00 pm to 7:00 pm
Lviv Directorate
Yevhenii Savchuk Director of the Directorate Every Wednesday from 3:00 pm to 6:00 pm
Luhansk Directorate
Ilona Moiseieva Director of the Directorate 1st Thursday of the month from 17:00 to 19:00
Mykolaiv Directorate
Yehor Kosorukov Director of the Directorate 1st Thursday of the month from 14:00 to 19:00
Odesa Directorate
Serhii Drozd Deputy Director of the Directorate Every Wednesday from 4:00 pm to 6:00 pm
Poltava Directorate
Nabasov Yurii Director of the Directorate Every Wednesday from 2 pm to 4 pm
Rivne Directorate
Vadym Mosakovskyi Director of the Directorate Every Monday from 2:00 pm to 5:00 pm
Sumy Directorate
Viacheslav Marynych Director of the Directorate Every Thursday from 3:00 pm to 5:00 pm
Ternopil Directorate
Liubov Hrynchyshyn Director of the Directorate Every Friday from 3:00 pm to 6:00 pm
Kharkiv Directorate
Vahram Hulian Director of the Directorate 1st and 3rd Tuesday of the month from 09:00 to 11:00
Kherson Directorate
Viktor Firman Deputy Director of the Directorate 1st and 3rd Monday of the month from 15:00 to 18:00
Khmelnytskyi Directorate
Hromov Mykola Director of the Directorate Every Monday from 4:00 pm to 5:00 pm
Cherkasy Directorate
Оleksandr Marchenko Director of the Directorate 1st Tuesday of the month
Chernivtsi Directorate
Yaroslav Tsiupak Director of the Directorate 1st and 3rd Monday of the month from 14:00 to 17:00
Chernihiv Directorate
Olena Doroshenko Director of the Directorate Every Tuesday from 3:00 pm to 5:30 pm