Client feedback
Ukrposhta supports the constitutional rights of citizens to apply with and get resolved consumer issues with Ukrposhta. You can apply personally or pre-register for an appointment with the company executives. The registration is made through the contact center of Ukrposhta by calling 0 800 300 545.
Reception schedule for citizens of Ukrposhta’s executives
Full name |
Title |
Days of personal reception |
Ihor Smilianskyi |
Director General |
1st Thursday of the month from 16:00 to 19:00 |
Liliia Bushina |
Deputy Director General for HR |
2nd Thursday of the month from 16:00 to 19:00 |
Reception schedule for citizens in Ukrposhta’s directorates
Full name |
Title |
Days of personal reception |
Vinnytsia Directorate |
Volodymyr Shalovynskyi |
Director of the Directorate |
Every Monday of the month from 11:00 |
Volyn Directorate |
Ivan Liusak |
Director of the Directorate |
Every Monday from 2:00 pm to 5:00 pm |
Dnipropetrovsk Directorate |
Dymytrii Lisieienko |
Director of the Directorate |
1st and 3rd Thursday of the month |
Donetsk Directorate |
Vadym Shestopalov |
Director of the Directorate |
On the 2nd and 4th Monday of the month from 10:00 to 16:00 |
Zhytomyr Directorate |
Dmytro Shulevskyi |
Director of the Directorate |
Every Monday from 4:00 pm to 6:00 pm |
Zakarpattia Directorate |
Serhii Kalii |
Director of the Directorate |
Every Monday from 5:00 pm to 6:00 pm |
Zaporizhia Directorate |
Yuliia Borovyk |
Director of the Directorate |
Every Thursday from 4:30 pm to 5:30 pm |
Ivano-Frankivsk Directorate |
Mykhailo Rudyi |
Director of the Directorate |
Every Wednesday from 1:00 pm to 3:00 pm |
Kirovohrad Directorate |
Serhii Protasov |
Director of the Directorate |
1st and 3rd Thursday of the month from 14:00 to 17:00 |
Kyiv City Directorate |
Artur Trokhymets |
Director of the Directorate |
Every Thursday from 2:00 pm to 7:00 pm |
Lviv Directorate |
Yevhenii Savchuk |
Director of the Directorate |
Every Wednesday from 3:00 pm to 6:00 pm |
Luhansk Directorate |
Ilona Moiseieva |
Director of the Directorate |
1st Thursday of the month from 17:00 to 19:00 |
Mykolaiv Directorate |
Yehor Kosorukov |
Director of the Directorate |
1st Thursday of the month from 14:00 to 19:00 |
Odesa Directorate |
Serhii Drozd |
Deputy Director of the Directorate |
Every Wednesday from 4:00 pm to 6:00 pm |
Poltava Directorate |
Nabasov Yurii |
Director of the Directorate |
Every Wednesday from 2 pm to 4 pm |
Rivne Directorate |
Vadym Mosakovskyi |
Director of the Directorate |
Every Monday from 2:00 pm to 5:00 pm |
Sumy Directorate |
Viacheslav Marynych |
Director of the Directorate |
Every Thursday from 3:00 pm to 5:00 pm |
Ternopil Directorate |
Liubov Hrynchyshyn |
Director of the Directorate |
Every Friday from 3:00 pm to 6:00 pm |
Kharkiv Directorate |
Vahram Hulian |
Director of the Directorate |
1st and 3rd Tuesday of the month from 09:00 to 11:00 |
Kherson Directorate |
Viktor Firman |
Deputy Director of the Directorate |
1st and 3rd Monday of the month from 15:00 to 18:00 |
Khmelnytskyi Directorate |
Hromov Mykola |
Director of the Directorate |
Every Monday from 4:00 pm to 5:00 pm |
Cherkasy Directorate |
Оleksandr Marchenko |
Director of the Directorate |
1st Tuesday of the month |
Chernivtsi Directorate |
Yaroslav Tsiupak |
Director of the Directorate |
1st and 3rd Monday of the month from 14:00 to 17:00 |
Chernihiv Directorate |
Olena Doroshenko |
Director of the Directorate |
Every Tuesday from 3:00 pm to 5:30 pm |