Client feedback
Ukrposhta supports the constitutional rights of citizens to apply with and get resolved consumer issues with Ukrposhta. You can apply personally or pre-register for an appointment with the company executives. The registration is made through the contact center of Ukrposhta by calling 0 800 300 545.
Reception schedule for citizens of Ukrposhta’s executives
| Full name | Title | Days of personal reception |
|---|---|---|
| Ihor Smilianskyi | Director General | 1st Thursday of the month from 16:00 to 19:00 |
| Liliia Bushina | Deputy Director General for HR | 2nd Thursday of the month from 16:00 to 19:00 |
Reception schedule for citizens in Ukrposhta’s directorates
| Full name | Title | Days of personal reception |
|---|---|---|
| Vinnytsia Directorate | ||
| Volodymyr Shalovynskyi | Director of the Directorate | Every Monday of the month from 11:00 |
| Volyn Directorate | ||
| Ivan Liusak | Director of the Directorate | Every Monday from 2:00 pm to 5:00 pm |
| Dnipropetrovsk Directorate | ||
| Dymytrii Lisieienko | Director of the Directorate | 1st and 3rd Thursday of the month |
| Donetsk Directorate | ||
| Vadym Shestopalov | Director of the Directorate | On the 2nd and 4th Monday of the month from 10:00 to 16:00 |
| Zhytomyr Directorate | ||
| Dmytro Shulevskyi | Director of the Directorate | Every Monday from 4:00 pm to 6:00 pm |
| Zakarpattia Directorate | ||
| Serhii Kalii | Director of the Directorate | Every Monday from 5:00 pm to 6:00 pm |
| Zaporizhia Directorate | ||
| Yuliia Borovyk | Director of the Directorate | Every Thursday from 4:30 pm to 5:30 pm |
| Ivano-Frankivsk Directorate | ||
| Mykhailo Rudyi | Director of the Directorate | Every Wednesday from 1:00 pm to 3:00 pm |
| Kirovohrad Directorate | ||
| Serhii Protasov | Director of the Directorate | 1st and 3rd Thursday of the month from 14:00 to 17:00 |
| Kyiv City Directorate | ||
| Artur Trokhymets | Director of the Directorate | Every Thursday from 2:00 pm to 7:00 pm |
| Lviv Directorate | ||
| Yevhenii Savchuk | Director of the Directorate | Every Wednesday from 3:00 pm to 6:00 pm |
| Luhansk Directorate | ||
| Ilona Moiseieva | Director of the Directorate | 1st Thursday of the month from 17:00 to 19:00 |
| Mykolaiv Directorate | ||
| Yehor Kosorukov | Director of the Directorate | 1st Thursday of the month from 14:00 to 19:00 |
| Odesa Directorate | ||
| Serhii Drozd | Deputy Director of the Directorate | Every Wednesday from 4:00 pm to 6:00 pm |
| Poltava Directorate | ||
| Nabasov Yurii | Director of the Directorate | Every Wednesday from 2 pm to 4 pm |
| Rivne Directorate | ||
| Vadym Mosakovskyi | Director of the Directorate | Every Monday from 2:00 pm to 5:00 pm |
| Sumy Directorate | ||
| Viacheslav Marynych | Director of the Directorate | Every Thursday from 3:00 pm to 5:00 pm |
| Ternopil Directorate | ||
| Liubov Hrynchyshyn | Director of the Directorate | Every Friday from 3:00 pm to 6:00 pm |
| Kharkiv Directorate | ||
| Vahram Hulian | Director of the Directorate | 1st and 3rd Tuesday of the month from 09:00 to 11:00 |
| Kherson Directorate | ||
| Viktor Firman | Deputy Director of the Directorate | 1st and 3rd Monday of the month from 15:00 to 18:00 |
| Khmelnytskyi Directorate | ||
| Hromov Mykola | Director of the Directorate | Every Monday from 4:00 pm to 5:00 pm |
| Cherkasy Directorate | ||
| Оleksandr Marchenko | Director of the Directorate | 1st Tuesday of the month |
| Chernivtsi Directorate | ||
| Yaroslav Tsiupak | Director of the Directorate | 1st and 3rd Monday of the month from 14:00 to 17:00 |
| Chernihiv Directorate | ||
| Olena Doroshenko | Director of the Directorate | Every Tuesday from 3:00 pm to 5:30 pm |