Address post orders

Address post orders may be sended in any post-office. Address translations are delivered to the postal address that the sender indicates when completing the transfer. Payment is made personally in the hands of the recipient or by proxy, drawn up in the manner prescribed by law.

Tarrifs

Tariffs can be viewed here .

Terms of transmission

The time for sending an address mail transfer depends on the level of automation of the post office:

  • up to 3 hours — between automated departments;
  • up to 2 working days of post office — from / to the non-automated post office to / from the automated office.

How to send a transfer?

  1. Come to the nearest post office.
  2. Fill out the transfer form (in the non-automated department) or inform the operator (in the automated department) the following information:
    • surname, name, patronymic of the recipient of funds;
    • recipient's address of residence (region, city, district, street, house, zip code);
    • recipient's mobile phone number (we will send an SMS message about the transfer to this number);
    • surname, name, patronymic of the sender of funds;
    • sender's address and zip code (we will refund the transfer if the recipient does not pick it up);
    • sender’s mobile phone number (we will send an SMS message about the transfer payment to this number).
  3. Check the information and sign the printed form, transmit it to the operator along with cash.

What documents are required to send/receive a transfer?

Service Amount, UAH Documents
Acceptance of transfers Up to UAH 5000 originals of an identity document (clause 2 of the Memo), page/pages containing identification data, or from the application Дія.
from UAH 5000 up to UAH 30,000 originals and copies of an identity document (clause 2 of the Memo), page/pages containing identification data, or from the application Дія.
from UAH 30,000 up to UAH 40,000

customer questionnaire***;

originals and copies of documents from the list specified in clause 3 of the Memo or from the application Дія.
from UAH 40,000

customer questionnaire***;

originals and copies of documents from the list specified in clause 3 of the Memo or from the application Дія;

originals and copies of documents confirming the sources

origin of funds (clause 4 of the Memo).
Payment of transfers Up to UAH 5000 originals of an identity document (clause 2 of the Memo), page/pages containing identification data, or from the application Дія.
from UAH 5000 up to UAH 30,000 originals and copies of an identity document (clause 2 of the Memo), page/pages containing identification data, or from the application Дія.
more than UAH 30,000

customer questionnaire***;

originals and copies of documents from the list specified in clause 3 of the Memo or from the application Дія.

Copies shall be attached to the primary documents (forms 121/122/TFP 3) and shall be transferred together with the cashier’s documents to the Department of Processing and Control of Primary Documentation.

How to get a transfer?

If the sender indicated a phone number, we will send an SMS message about the receipt of a mail transfer.

We deliver address transfers to the address indicated by the sender. If the recipient is not at home at the time of delivery, the postman will leave a written message with the phone number and address of the office where you can collect the funds. You can pick up the transfer yourself or call and agree on another delivery time.