The list of documents for customs clearance

For individuals

If the cost of item is ≤ 10 thousand Euro, customs clearance takes place without the participation of the sender.

For shipment, you must provide the following documents:

  • CN23 declaration form (for value-added items with cash and parcels) in 3 copies or CN22 (for small packages, recommended bags “M”, items with declared value) in 1 copy.
  • A document confirming the origin and value of the goods (goods receipt or cash receipt). If there is no receipt, the customs looks up such item on the Internet and confirms its price or issues a decision on the value of the goods based on the prices for similar goods.

The customs fee is not charged if the goods are exported from Ukraine.

For legal entities

Shipping cost for legal entities* ≤ 150 euros; for individuals ≤ 10 000 euros Shipping cost for legal entities* > 150 euros; for individuals > 10 000 euros
For shipment, you must provide the following accompanying documents for customs clearance for a legal entity (B2B) for an individual (B2C) for a legal entity (B2B) for an individual (B2C)

CN23 declaration form or CN22 (for small packages)

is formed in the Ukrposhta API

3 3 3 3

address label

is formed in the Ukrposhta API

1 1 1 1
pages/perelik-dokumentiv-dlia-mytnoho-oformlennia.table-line-3-key 1 1 1 1

Invoice (bilingual or with translation), certified by the signatures of the director and chief accountant, the company’s seal

formed by the client

5 1 5 5

A document confirming the origin and value of the goods (goods receipt or cash receipt, consignment note when purchasing goods, production costing for goods of own production)

formed by the client

1 1 1

Certified copy of a international business contract indicating (when shipping goods under a contract), in case of purchase and sale

formed by the client

1

Description of goods (extraction from catalogs, product data sheet, manufacturer’s certificates)

formed by the client

1 1

Additional documents, if required by IE code

formed by the client

1

Customs declaration (issued by a customs broker or a staff member-declarant of the sender in special programs)

formed by the client or the broker

1 1

Payment

Customs payments shall be not charged

* Costs of items for legal entities may or may not include shipping costs depending on the delivery specified in the commercial invoice of a legal entity according to Incoterms (shipping costs are added under the EXW, FOB, FCA delivery terms).

** If necessary

Please, note!

For customs clearance of certain groups of goods, additional documents may be required in accordance with the requirements of the legislation of the country of departure and country of destination:

  • certificate of quality (for example, for auto parts);
  • phyto-sanitary certificate (for plants and fruits);
  • gemmological conclusion (for example, for precious stones and products from them).

Legal entities (and private entrepreneurs) can consult Ukrposhta’s customs operations specialist at customs-broker@ukrposhta.ua.

Customers, who send EMS, can consult Ukrposhta’s customs operations specialist at +38 044 247 88 70 (during working hours) or customs-EMS@ukrposhta.ua.