EMS (Express Mail Service) is an accelerated international delivery service. EMS postal items are delivered exclusively by air and are treated as a priority in both Ukraine and the country of destination. According to Universal Postal Union standards, EMS postal items in the country of destination are delivered to the recipient’s address. You can use the service from April 1, 2020 in the branches of Ukrposhta.

Send EMS to 130+ countries

To check the possibility of delivery to a particular country, follow the link and look for the “+” mark.

POST

Sending postal items from automated offices

or by courier in regional centers

Weighted terms

from dispatch to delivery to the recipient

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Tracking by track number

in a chat bot or website

Courier delivery

to the recipient’s home address

during martial law, delivery times to the destination country may be extended due to the closed airspace over Ukraine and the constant danger posed by the neighbouring country.

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Postal item categories

Small bag

Documents

Weight limit — 1 kg
Banderole

Goods

Weight limit — 30 kg

The length of the longest side is up to 150 cm. The sum of the length and the largest perimeter (length of the circle) in any direction (except the length) shall not exceed 300 cm. Check the limit parameters for the particular country of destination in your personal account, mobile application or calculator when making a shipment.

More details

How to post a postal item

  • Check if the contents does not belong to the list of prohibited goods and non-shippable items.
  • Review the customs clearance rules for postal items.
  • Complete customs declarations online. Use the Online Personal Account, Mobile App or a special API system for corporate clients. This will help you complete the form correctly and save with a 3% welcome discount off the tariff.
  • Available at any Ukrposhta post office.

If you are a representative of a legal entity and would like to conclude an agreement, please find out the contacts of the Ukrposhta manager in your region. For more information, please contact the Ukrposhta contact center at 0 800 300 545.

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